Blog for voip video phone system, live chat, website conversion
How to prevent harassment of SMS with virtual phone number
2020-12-14 12:33:22
Despite the availability of emails and various IM applications, mobile phone numbers are still the most effective and most effective way to reach a person. In the jiM application, the mobile phone number is still the most effective way to contact a person. Ideally, the mobile phone number hao can contact a person with the highest arrival rate and the most efficient contact method. Ideally, the mob
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What are the advantages of customer service chatbots?
2020-12-14 10:23:47
Intelligent customer service chatbots can help manual customer service to distinguish visitor information, so that customer service personnel can quickly distinguish the different types of browsing users (URL, mobile phone WeChat/QQ/APP), and can assist customers in their work and provide customers with good solutions, purposeful To carry out Internet marketing work. Grasping the most important cu
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What is the call center software?
2020-12-14 10:20:04
For enterprises, there are two options for building a call center. One is that the hardware and software are built by themselves. This kind of early-stage construction cost is slightly higher. The advantage is that the call quality is good, the data information is safe, and the one-time construction is long-term use. Another is that enterprises can quickly set up, without buying any hardware equip
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What functions should the call center system have?
2020-12-02 18:08:23
In this era of rapid development, market competition is increasingly fierce. If companies want to attract and retain customers, they need a combination of online and offline marketing. Companies used to wait for customers to come to the door, and now they actively strive to attract customers. Not only must they win customers, but they must also do a good job in the after-sales work after customer
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AI improve the call center system efficiency
2020-12-02 18:03:57
Why AI call center is the way to go? We are trying to solve traditional call center problem. Traditional sales methods rely on five defects of manual telephones: First, operating costs are high, such as wages, commissions, social security, telephone bills, and office are all operating costs of the company. Second, it is difficult to find customers, sales hang up rate is high
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Call center system solution
2020-12-02 17:58:23
One of the core scenario of the telemarketing system for an enterprise is an outbound call.Which is essentially an outbound call center system. The most important functions are outbound calls and customer management. The telemarketing system solution includes two aspects: intelligent outbound calls and customer management.Which is of great significance for enterprises to carry out telemarketing.
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Easiio webchat integration with Microsoft QnAMaker using Node.js
2020-11-29 18:29:53
Chatbots are a revolution in customer communication. Nowadays, companies are relying heavily on chatbots to automate and reduce the workload on humans. According to reports, over 80 percent of businesses are considering implement chatbots on their website in the near future.  Many great bot frameworks available such as Amazon Lex, Microsoft Azure AI LUIS, Google DialogFlow, IBM Watson, et
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3 Promotion ideas to get the higher website conversion rate
2020-11-21 21:36:28
Website conversion is a hot topic. A well-design website is like a company showroom. It is aimed to attract visitors and then turn the visitors into potential customers and customers. Website traffic could be expensive if it is from search Ads or other Ad sources. Sometimes, the limited traffic is very valuable especially for a startup that every customer counts. After website visitors show up on
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Easiio web chat with Amazon Lex Bot
2020-11-04 22:22:23
The chatbot is a hot topic these days as AI technology becomes better and better. According to reports, over 80 percent of businesses are considering implementing a chatbot on their website in the near future. A chatbot can reduce the human support and sales work by moving repetitive tasks to be completed by machine, in this case, the AI chatbot. In the future, the mixture of AI chatbots with hum
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Zendesk integration with Easiio webchat form using node.js
2020-10-24 22:12:09
Zendesk is customer support, sales, and ticketing system service that is very popular in customer support fields. In customer sales and support, organizations use call center software and web chat as communication tools with customers. When customers contact an organizations, support, or sales team use a call center or webchat tool with customer management software, such as the ticketing system f
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